Shipping Policy

At Kulsi Ice Cream, we are committed to providing you with prompt and reliable shipping service to ensure you receive your delicious treats in perfect condition.

Order Processing

Orders are typically processed and shipped within 5 business days from the date of purchase.
Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods

We offer standard shipping within India.
Expedited shipping options may be available for an additional fee. Please contact us at care@kulsi.in for more information.
Shipping Rates

Shipping rates are calculated based on the weight of your order and the shipping destination.
Free shipping may be available for orders over a certain amount. Check our website or contact us for details.
Shipping Restrictions

We currently only ship within India. We do not offer international shipping at this time.
We are unable to ship to P.O. boxes or APO/FPO addresses.

Delivery Estimates

Delivery times vary depending on your location and the shipping method selected.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor the status of your delivery.

Shipping Packaging

To ensure your ice cream arrives in perfect condition, we use insulated packaging and dry ice (if necessary) to maintain optimal temperature during transit.
Please handle dry ice with care and follow the safety instructions provided.

Shipping Delays

While we make every effort to deliver your order on time, please note that shipping delays may occur due to unforeseen circumstances such as extreme weather conditions or carrier delays.
If your order is delayed, we will notify you as soon as possible and provide updates on the status of your delivery.
Contact Us

If you have any questions or concerns about our shipping policy, please contact us at care@kulsi.in. Our customer service team is here to assist you.